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Website not showing up on Google: settings problem or construction problem?

GoogleFinercraftUpdated 2 min read

“I search for my own business and my website doesn’t come up. Customers tell me they couldn’t find it.”

The short answer

There are two problems with the same name. If Google hasn’t found your website at all, it’s usually a setting: fix it in Search Console, add a sitemap, and remove anything blocking Google. If Google has found it but nobody sees it, the website isn’t giving Google enough to show. That’s fixed in the pages themselves.

Why it happens

Google can only show what it can reach and understand. Either something stops it reaching your pages, or it reaches them and finds nothing that answers a search.

Google isn’t ignoring your website. It’s reading it, and not finding an answer.

What it costs you

Every customer who searches for what you do and doesn’t find you finds someone else. You never see those searches, so the loss stays invisible.

The two-minute check

Search Google for site:yourwebsite.com.

  • Nothing comes back: it’s a setting. Check that nothing tells search engines to stay away, verify the website in Search Console, submit the sitemap, and give it time.
  • Your pages come back: Google can see your website fine. Sending it again won’t change anything, because the pages don’t yet answer what people search.

Then check it yourself

Search for what you sell, in a customer’s words, plus your area. Open the pages that show up, then yours, and ask what Google asks: which one answers the search?

The quick fix, if it’s a setting

If nothing came back, the steps above are the whole fix, and anyone with access to the website can do them. Then wait a few weeks and search again.

When it needs more: what Google looks for

  • A page for each real question your customers search, in their words.
  • Page titles and headings that say what the page is about, not just “Home”.
  • Your business details (what you do, where, your hours), clear and the same everywhere.
  • Fast, readable pages on a phone, because Google measures both.

How we solve it

  • A free check first, to tell you which of the two problems is yours.
  • Google & local search, month after month, with no lock-in: pages for the searches you’re missing, written from what your customers ask, clear titles and your Google Business Profile done properly.
  • If the pages themselves are the problem, we’ll say so, and the honest answer may be Redesign & move.
  • Every website we build has Google basics and Search Console set up, passes our 44 checks with the results given to you, and includes six months with us, when we fix anything Google flags.

Check your website now

Tell us what you need.

We’ll talk it through, then send your scope and price, in writing, free. We reply within one working day.

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